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Open Textory

Videos

Textory · Short videos that walk you through each task

Getting started

  1. Install the app and log in

    Read the guide · Getting started
  2. Turn off RCS chats in Google Messages

    Read the guide · Getting started
  3. Add contacts from your phone

  4. Import contacts from your own Excel file

    Read the guide · Getting started

Contacts

  1. Create a new contact field

    Read the guide · Create contact fields
  2. Edit tags and contact info in Story

    Read the guide · Organize customers with tags

Story

  1. Turn a recorded call into text and a summary

  2. Favorite messages and make templates in Story

    Read the guide · View customer history

Schedule

Messages

  1. Send texts from your computer

    Read the guide · Getting started
  2. Schedule a text and check Reserved

    Read the guide · Send a message
  3. Save and use message templates

    Read the guide · Create and use templates
  4. Send templates with shortcuts

Automatic messages

  1. Set up Auto-Reply SMS for missed calls

    Read the guide · Set up callback messages

Live chat

  1. Set up LiveChat for your site

    Read the guide · Install Live Chat

Billing & plans

  1. Check usage and delete old stories

    Read the guide · Check your plan and usage

Settings

  1. Create an API key and connect the API

    Read the guide · Connect the API

Troubleshooting

  1. Check the app and web use the same account

    Read the guide · When messages won’t send

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