Blog
Ideas for better customer relationships
- How-to
Textory plans and add-ons: sending limits and what each plan includes
Textory has five plans: BASIC (free), PLUS, PRO, BUSINESS and TEAM. Compare daily and monthly sending limits, stories and connected PCs, plus the add-ons.
- How-to
What is Textory? Text from your PC and keep each customer’s history
Textory lets you type texts on your PC and send them from your Android phone, and keeps each customer’s messages and calls in one contact story.
- Product news
Meet Live Chat: ask a question without leaving the page
Open chat from the bottom-right corner and learn how to configure its appearance, greetings, language and operating hours.
- VoiceNote · How-to
Connect a recording to the right customer
Verify the person and find the record in their timeline.
- VoiceNote · How-to
Import an existing call recording into VoiceNote
Review the file, inferred person and time before processing.
- Loela · How-to
Choose prepared or AI-generated birthday wording
Review the final text after applying default, tag or personal settings.
- Loela · How-to
Clean up greeting names and duplicate contacts
Compare phone numbers and birthdays before combining records.
- VoiceNote · How-to
Connect a supported external recorder to VoiceNote
Check the exact model before purchase and verify imported files after connection.
- VoiceNote · How-to
Find a VoiceNote record with filters and search
Narrow the list before searching inside a transcript.
- VoiceNote · How-to
Your first VoiceNote recording: type, save and playback
Test the recording flow before relying on it for important work.
- VoiceNote · Product news
Explore VoiceNote: turn recordings into reusable records
Find recordings, connect customers and review the next action.
- VoiceNote · How-to
Read VoiceNote summaries, tasks and transcripts
Use each section for a different kind of review.
- VoiceNote · How-to
Turn a reviewed commitment into a VoiceNote schedule
Confirm the date and notification settings before relying on an alert.
- Loela · How-to
Review a Loela greeting before sending
Check the person, wording, channel and final composer action.
- Loela · How-to
Enter a birthday and verify its next occurrence
Check the calendar type rather than guessing missing information.
- Loela · Product news
Explore Loela: remember birthdays and prepare the message
Keep birthday preparation separate from the final send action.
- Loela · How-to
Read Loela’s calendar and preparation states
Inspect birthdays by date and distinguish preparation from sending.
- Loela · How-to
Check Loela birthday notifications
Review app settings and device permissions when an alert is missing.
- Loela · How-to
Choose Loela recipients with tags and exclusions
Review the real people included in a target group.
- Industry examples
School messaging: missed calls and tuition notices
Keep student details separate from guardian contacts and verify personalized tuition values.
- How-to
Review AI call summaries before following up
Check the person, numbers and whether a commitment was actually confirmed.
- Industry examples
Repair-shop messaging: intake, approval and collection
Keep customer contacts, vehicle details and verified work status separate.
- How-to
Personalized messages: relevance, accuracy and one next action
A useful message needs more than the recipient’s name.
- Industry examples
Construction communication: record changes before confirming them
Separate a client’s request from approved scope, cost and timing.
- Industry examples
Clinic appointment messages: verify recipients and times
An administrative workflow example focused on minimal information and accurate reservations.
- How-to
Continue customer conversations across PC and phone
Check the account, customer and latest result when changing devices.
- Industry examples
Legal and tax office intake: record requests and follow-ups
An administrative example for minimal intake information and verified next steps.
- How-to
Build an SMS cost comparison
Compare actual service fees and sending usage instead of assuming a fixed saving.
- How-to
Write a missed-call reply with a clear next action
Use a business name, a short explanation and a working reply method.
- How-to
Callback troubleshooting: activation, tags and frequency
Check each rule before testing the same phone number again.
- How-to
Set Smart tags and verify the matching contacts
Review fields, comparisons and condition logic before using the group.
- How-to
What callback messages do—and what follows afterward
Separate automatic acknowledgement from completing a customer inquiry.
- How-to
Add contact fields for information you use repeatedly
Separate individual values from tags and save the field configuration.
- How-to
Excel messages: verify names, amounts and dates
Map recipient data and preview different rows before sending.
- Industry examples
Group administration: separate fee notices from event updates
Clean the member list, verify individual amounts and keep event details easy to read.
- Industry examples
Real-estate follow-ups: requirements, viewings and next actions
Keep requested conditions separate from confirmed property and appointment information.
- Product news
Read Textory help in four languages
Find the right language, product and task without confusing language with service availability.
- How-to
Prepare a recording for transcription
Check the file, language and purpose before turning audio into reusable notes.
- How-to
Check message costs before calling them free
Separate Textory fees, carrier charges and your plan usage.
- How-to
Manage customer lists, access and exported files
Review the actual data practices and verify certification scope rather than relying on a logo.
- Industry examples
Small-business customer records: from inquiry to the next order
Use a fictional farm shop to organize requests, confirmed details and follow-up dates.
- How-to
Use call transcription and review the AI summary
Check the original recording before using the result in customer work.
- How-to
Write on your PC and send through your phone
Connect the Android app and verify the result of a first message.
- Industry examples
Fitness membership reminders: verify dates before sending
Organize membership state and expiry dates without assuming attendance or billing integrations.
No posts match these filters.
Feature stories
Send group messages with recipient and result checks
Choose the group, preview the content and review each result.
Organize contacts with fields and tags
Keep individual values separate from groups you select together.
Keep conversations and next actions in customer stories
Read the latest record before replying and leave useful follow-up notes.
Import Excel contacts and personalize messages
Check column mapping and individual values before saving or sending.
Write messages on your PC and send through your handset
Connect the same account and check the active sending device.
Keep the next customer action in your schedule
Set a date and notification, then track pending and completed tasks.